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Voiding Sales

Voiding Transactions

To preserve accounting integrity and maintain a complete audit trail, IsleBooks no longer allows posted transactions to be permanently deleted.

Instead, transactions should be voided.

Voiding reverses the accounting and inventory effects of a transaction while preserving the original record for audit purposes.

The user who voided the transaction, the date and time, and the reason for voiding are all permanently recorded.

Transactions that can be voided include:

  • Sales

  • Purchases

  • Expenses

  • Other Income

  • Stock Adjustments

  • Other supported accounting transactions


Voiding a Sale

  1. Go to Sales → Sales.

  2. Locate the sale.

  3. Right-click the sale or open the Actions menu.

  4. Click Void.

  5. Enter the reason for voiding.

  6. Confirm the action.

Once confirmed, the sale is marked as Voided.


What Happens When a Sale Is Voided?

When a sale is voided, IsleBooks automatically:

  • Reverses the accounting entries.

  • Restores inventory quantities (where applicable).

  • Reverses customer balances.

  • Preserves the original invoice for audit purposes.

  • Records who performed the void.

  • Records when the transaction was voided.

  • Stores the reason provided.

Nothing is permanently deleted.


Audit Trail

Every voided transaction includes a complete audit history.

The Audit Trail records:

  • Original transaction details

  • User who created the transaction

  • User who voided the transaction

  • Date and time of the void

  • Reason for voiding

  • Other subsequent changes

This provides complete traceability and helps satisfy accounting and auditing requirements.


Why Doesn't IsleBooks Allow Deletion?

Deleting posted accounting transactions can:

  • Break financial reports.

  • Cause inventory discrepancies.

  • Remove important historical records.

  • Make auditing difficult or impossible.

Voiding preserves historical information while ensuring reports and account balances remain accurate.

This follows accepted accounting best practices and provides a complete audit trail for every business transaction.

Note: Drafts, quotations, and other unposted records may still be deleted where appropriate. Once a transaction has been posted to inventory or accounting, it should be voided instead of deleted.

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