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IMEI Management

Product Serials / IMEIs

Product Serials / IMEIs allow you to track every individual unit of a product throughout its lifecycle—from purchase to sale, warranty verification, and after-sales support.

This feature is ideal for businesses selling products with unique identifiers, such as:

  • Mobile phones

  • Tablets

  • Laptops

  • Televisions

  • Home appliances

  • Power banks

  • Medical equipment

  • Any product with a serial number or IMEI

Tip: Product Serials / IMEIs work best when combined with Product Warranties, allowing warranties to be tracked for each individual unit.

Enabling Product Serials / IMEIs

When creating or editing a product:

  1. Go to Inventory → Products.

  2. Create a new product or edit an existing one.

  3. Enable Serial / IMEI Tracking.

  4. Save the product.

Once enabled, every unit of that product can be assigned its own unique Serial Number or IMEI.

Recording IMEIs During Purchases

When purchasing products with Serial / IMEI Tracking enabled:

  1. Go to Purchases → Add Purchase.

  2. Select the supplier and business location.

  3. Add the product to the purchase.

  4. Click the Serials button beside the purchase line.

  5. In the popup, click Generate IMEI Fields.

  6. Enter or scan the Serial Numbers or IMEIs for each unit received.

  7. Click Save.

  8. Complete the purchase as normal.

Each unit is recorded individually and added to inventory.

Recording IMEIs for Opening Stock

If you are importing existing inventory into IsleBooks POS:

  1. Open Opening Stock for the product.

  2. Click Serials.

  3. Enter the Serial Numbers or IMEIs for each unit.

  4. Save the opening stock.

Each unit becomes available for future sales and warranty tracking.

Selling Products by IMEI

When selling a product with Serial / IMEI Tracking enabled:

  1. Open the POS.

  2. Add the product to the sale.

A Serial / IMEI selection window automatically appears.

  1. Select the quantity to sell.

  2. Search for or scan the required Serial Number or IMEI.

  3. Select the unit(s) to be sold.

  4. Complete the sale as normal.

Only the selected Serial Numbers or IMEIs are removed from inventory.

Warranty Tracking

When Product Warranties are enabled, the warranty period begins automatically when the product is sold.

Each warranty is linked to the specific Serial Number or IMEI, making it easy to identify the exact unit purchased by the customer.

Searching for a Product

You can search for a sold or stocked product using its Serial Number or IMEI.

Go to:

Inventory → Serials / IMEIs

Search using:

  • IMEI

  • Serial Number

  • Invoice Number

The system displays information such as:

  • Product

  • Current Status

  • Business Location

  • Purchase Information

  • Sale Information

  • Customer

  • Warranty Details

  • Warranty Expiry Date

This is useful for warranty claims, repairs, product verification, and inventory audits.

Benefits

Using Product Serials / IMEIs allows you to:

  • Track every individual unit.

  • Sell specific units by Serial Number or IMEI.

  • Verify warranty eligibility.

  • Prevent duplicate Serial Numbers.

  • Improve inventory accuracy.

  • Simplify repairs and after-sales support.

  • Verify product ownership and sales history.

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